Support
Help with ConnektIQ accounts, Xero connections and MCP setup.
Email support
When contacting support, include the email address on your ConnektIQ account and a short description of what happened. Do not send passwords, Xero tokens or API keys.
Common fixes
- If Xero data stops loading, use Reconnect Xero from the ConnektIQ dashboard.
- If you no longer want ConnektIQ to access Xero, use Disconnect Xero.
- If your AI client loses its ConnektIQ connection, remove and reconnect the MCP connection using the server URL shown on your dashboard.
- You can permanently delete your ConnektIQ account and stored connection data from Account settings.
Security
ConnektIQ support will never ask you to send your ConnektIQ password, Xero password, OAuth tokens, Supabase keys or API keys.